order by phone 888-332-3294 (7:30am-5:30pm EST M-F)
Our website is under construction to better serve you. Thank you for your patience!
 

 
 

Create an Account

  1. Where do I find my access code?
  2. I keep getting an error when I try to create an account?
  3. I need help creating my personal account?

Personal Art Gallery

  1. Do I need multiple accounts for each access code/artwork?
  2. How do I add additional artwork to my gallery?
  3. My artwork is upside down or sideways?
  4. How do I choose different artwork for different products?
  5. How do I share my child's artwork with family members?
  6. May I upload a different piece of artwork?

Ordering products online

  1. How do I personalize a product?
  2. How do I see my child's artwork on products?
  3. I cannot see the prices?
  4. Can I place two different images on one product?
  5. How do I purchase a school tile?

Check out and payment

  1. What payments do you accept?
  2. Can I ship my order to a different address besides the school?
  3. Does my child's school/organization profit from an individual order?

Products

  1. What if there is a problem with my order?
  2. What if I received a defective product?

Individual orders separate from the school

  1. Does my child's school/organization profit from an individual order?
  2. How do I purchase products off of a new piece of art?
  3. May I upload a different piece of artwork for my gallery?









Where do I find my access code?

Your access code is located on your custom catalog that was sent home with your free gift of Stickers. It is a unique code consisting of letters and numbers.

I keep getting an error when I try to create an account?

Please check to make sure you are registering with a correct access code. The access code consists of a unique combination of 9 letters and numbers.

I need help creating my personal account?

If you need help creating your account, we would be happy to set you up. Please click Live Chat or call us at 888.332.3294

Do I need multiple accounts for each access code/artwork?

No, you do not need multiple accounts to add multiple pieces of art. That is the beauty of your own personal art gallery. You can add as many pieces of art that you would like. Look for the "find additional artwork" box located on the right portion of your screen. Add the access code in the search box and press the "find artwork" button. The artwork should now be added to your artwork gallery.

How do I add additional artwork to my gallery?

Look for the "find additional artwork" box located on the right portion of your screen. Enter the access code in the search box. Click the "find artwork" button. The artwork should now be added to your gallery.

My artwork is upside down or sideways?

If you artwork is upside down or sideways please contact Customer Care at 888.332.3294 so we can fix the artwork to ensure that it will print properly on products.

How do I choose different artwork for different products?

Click on the artwork, in your art gallery, that you want to order off of. Press the "start shopping" button to shop custom products with that artwork. When you want to change and shop products with a different piece of art follow the same steps. You may not check out in the same order with artwork that is in fundraiser and artwork that is out of fundraiser from a previous season/school year. Those transactions will have to be made separately.

How do I share my child's artwork with family members?

To share artwork with family members, click the "share artwork" button located on your gallery page. The button is located under the artwork details. Enter the recipients email address in the pop up box. Press the "send email" button.

May I upload a different piece of artwork?

At this time, we do not have the capability to accept images that are uploaded to our site. We are working on providing this feature in the near future. In the meantime, click HERE to view instructions on how to order from new artwork. Please include the artist's school name, so we can make sure they benefit from your order. Mail in the completed order form with the new artwork using a traceable carrier such as U.P.S. or Fed-Ex. (We do not recommend that you ship via U.S.P.S.)

How do I personalize a product?

Click on the image of the product. This will take you to a second screen where you can enter in your personalization text.

How do I see my child's artwork on products?

Click on the image of the product. This will take you to a second screen where you will see your child's image on the product.

I cannot see the prices?

Have you created an account? After you create an account, you will see the prices of the products.

Can I place two different images on one product?

At this time, we can print only one artwork per product.

How do I purchase a school tile?

If your child's school is participating in the tile wall option, you will have the opportunity to purchase a school tile in your artwork gallery and also upon check out.

What payments do you accept?

Online we accept all major credit, debit, and registered prepaid credit cards (Visa, Mastercard, Amex, Discover). On the paper order form we accept cash, checks, and money orders payable to Square 1 Art.

Can I ship my order to a different address besides the school?

If the artwork you are purchasing off of is in fundraiser, then the order will ship the school. If the order placed is using artwork from a previous season or school year, then you can choose to have the products ship to an address of your choice.

Does my child's school/organization profit from an individual order?

The school/organization does benefit from individual orders. Not as much as they do during the fundraiser.

What if there is a problem with my order?

Please, report any defects or issues with your order to Customer Care at 888.332.3294 within 30 days of receipt.

What if I received a defective product?

Please, report any defects or issues with your order to Customer Care at 888.332.3294 within 30 days of receipt. If S1A makes the error, we will gladly replace the product at no charge.

Does my child's school/organization profit from an individual order?

The school/organization does benefit from individual orders. Not as much as they do during the fundraiser.

How do I purchase products off of a new piece of art?

Click HERE to view instructions on how to order from new artwork. Please include the artist's school name, so we can make sure they benefit from your order. Mail in the completed order form with the new artwork using a traceable carrier such as U.P.S. or Fed-Ex. (We do not recommend that you ship via U.S.P.S.)

May I upload a different piece of artwork for my gallery?

At this time, we do not have the capability to accept images that are uploaded to our site. We are working on providing this feature in the near future. In the meantime, click HERE to view instructions on how to order from new artwork. Please include the artist's school name, so we can make sure they benefit from your order. Mail in the completed order form with the new artwork using a traceable carrier such as U.P.S. or Fed-Ex. (We do not recommend that you ship via U.S.P.S.)


Please Note:

This website is intended for the purchase of custom products with children’s artwork and can only be used by parents to order custom products.
Parents will have to provide access information to friends and family to allow them to view their child’s image and order.