Fundraiser FAQs

Your Reservation Key Code/RKC is located on the top of your reservation schedule and in the Square 1 Art reminder emails. Can’t find it? Contact your account manager by email (email link is in Coordinator's Corner), or click on Contact Us and fill out a form and we will get back with you soon.

Once you are logged into your Coordinator's Corner, look for the "Share Fundraiser" button located at the bottom of your Coordinator Menu. Click the button and enter in the recipients email address.

See our Pinterest at https://www.pinterest.com/square1art/_saved/ and videos are on our Square 1 Art YouTube channel https://www.youtube.com/c/Square1Art

The reports are located in your Coordinator's Corner under the menu title "Fundraiser Reports". Look for the Art Access Codes report that contains your students’ access codes and the Online Orders - Lollipop Report that provides a list of online orders.

Yes. See Family Forms and Documents, Spanish versions are listed.

Use the drop down menu at the top of the page to select the current fundraiser season.

Your account manager's name and email are in Coordinator's Corner.

Yes! Class folders of artwork are returned when the custom order packets are delivered to the school. Original art may arrive in a separate shipment, on a different date.

You may glue your own 8.5” x 8.5” square of art paper to the art paper we have provided. It must be centered below the header line and attached securely. Paper cannot hang off the edges. We provide a separate sheet of art paper for each artwork plus about 10% more for errors. We custom pack the art paper, so each pack may contain a different amount. (For art created at home for uploading online by family, the art should be done in an 8.5 x 8.5 in square on their own paper if desired.) If you run out of art paper, and just need a few sheets, you may use your own art paper - and use the Art Paper Template in Coordinator's Corner documents to print up art paper. If you need more than 20 additional sheets of art paper, contact your account manager.

This is recommended. Labels must include first & last name of artist, grade, teacher, and school name. Printed text should be at least 12-point font. Affix the label over the name area of the header section.

Two-dimensional mediums. (Bold classic markers, tempera paint, or paper collage). Refer to the Art Requirements located in your Coordinator's Handbook and Coordinator's Corner.

Many products require us to overlap edges and important details close to the edge may be partially or completely cropped off. Square 1 Art will process the artwork as submitted. Refer to Art Requirements and Signature Template documents. All important details should be at least 1 inch away from all edges. However, artists should color in backgrounds all the way to the edge.

Families love seeing their child’s first name on their artwork. History shows fundraisers are more successful when signatures are on the artwork. Go one step further and dd the year!

Young artists do not color in heavily and fully enough with crayons or colored pencils. Colored pencil and crayon quality varies and not all provide quality blending and color intensity when captured and printed. Lighter colors such as pale yellow or skin tones can look especially washed out when captured and printed when crayons or colored pencils are used. Markers and tempera or other intense paints. work well

Please ship all your art in ONE sturdy box. Be sure to add the filled-in Art Ship Form (from your Coordinator Handbook; it is also in Coordinator's Corner "Forms and Family Documents" section. Fill in any empty space with crumpled paper or bubble wrap so that folders do not shift during shipping. Seal the box well on all sides with strong packing tape to help ensure the box will not open during transit. Note: You may use the "Toolbox" box we shipped your supplies in IF it is still in good condition and IF all of your art fits in it. Otherwise, please use any good, sturdy box of your choice.

Contact your account manager for any schedule revisions.

Yes! You may ship your art in earlier than scheduled. Contact your account manager to let them know what earlier date you would like to ship your art.

Your shipping label is automatically emailed to you about 14 days before your Art Ship Date. Search for an email from "noreply@square1art.com" or for the subject line, "Your Return Shipping Label for Artwork". Also, check your SPAM and JUNK files. If you cannot find your shipping label, contact your account manager. If you want to ship your art early and need your label, contact your account manager.

We send enough art paper for your student population plus about 10% extra for errors. Art paper is custom packed by us, so each pack may contain a different amount. If you need more than 20 sheets of additional art paper, contact your account manager.

The coordinator may upload additional artwork in Coordinator's Corner - login, and scroll down the "Digital Art" section. Click on it and then click on the "+ADD ART+ button. Digital art uploads do not receive custom catalogs. Once you upload the art, an art code for that art is generated. Families also may then search for the art using our Art Search and may order. Uploaded art does not receive custom catalogs. Families may upload art online using the online Art Upload feature. If you have many classes of additional art, you may contact your account manager for more information.

Orders made will show in your Lollipop Report located under "Fundraiser Reports". It allows you to see your online orders in real-time. The colored pages of the report behind the main report are sorted by class/grade so you can reward buyers accordingly. This file can be exported to PDF or Excel.

Families may use our Art Code Search feature on our website to find their child's art. https://shop.square1art.com/Shop/artwork/Search

Yes! They may make their order online and their products will ship to their home address.

We accept Visa, Mastercard, and Discover online.

Each child's custom catalog provides our website address and a QR code that when scanned with a smartphone will go directly to their child's art online so they may shop for keepsakes. Or the customer can enter the unique Art Access Code provided on their catalog on our shop site to access the art. We also provide email templates that you can forward to families with instructions on how to order online. See your Coordinator's Corner for downloadable handouts and social marketing images.

Please refer any families that miss the deadline to order online at www.square1art.com/shop.

All products are not listed on the custom catalog. All products are viewable on our shopsite online.

Personalization is available on only some products. Personalization is free.

All orders are made online. No paper orders are accepted.

Contact your account manager BEFORE your order deadline is reached and your account manager can extend your Family Order Deadline.

See your Lollipop Report in Coordinator's Corner in Family Forms and Documents section. Scroll all the way through the pages and you will see an Order Tracking report.

See your Lollipop Report in Coordinator's Corner. Scroll all the way through the pages. The last report when you scroll through shows an additional report of orders by class in case you are doing a contest or distributing funds by class. We only send ONE profit check, however.

Square 1 Art is not responsible for misplaced signatures, words or important parts of the picture. No refunds or replacements are provided for artwork that does not comply with our art requirements.

Some variations should be expected. Color variances may occur due to varying product textures.

Hand washing is recommended. Bleach enhanced detergents and very hot water may cause fading. Cookie plates can be lightly used but do not use sharp utensils or cut on the image surface.

Contact your account manager; there is a link to email your account manager in Coordinator's Corner. We would be happy to look into your inquiry.

Since payment is made to Square 1 Art, sales tax is required. Square 1 Art is responsible for submitting those taxes to the state

The customer (or the coordinator) should report any issues to Square 1 Art within 30 days of receipt of order. https://www.square1art.com/contact/. We provide a 100% product satisfaction guarantee and replace any mis-produced, missing, or defective products.

Your profit check will be mailed out within about 2 weeks of the completion of your fundraiser order phase. It will be mailed by USPS to your school in a standard white business envelope to the attention of the Coordinator's name.

Your school/organization benefits from orders made by the fundraiser deadline. Orders made after the fundraiser deadline are Retail Orders and do not provide profit, and are not a part of your fundraiser. If you need an order deadline extension, contact your Account Manager.

Your profit statement will be available in Coordinator's Corner when we mail out your profit check. If you have questions about your profit check, contact your account manager (email link is in Coordinator's Corner).

The profit information is found in your Reservation Confirmation email. If you have further questions, contact your account manager.