Fundraiser FAQs

Your Reservation Key Code/RKC is located on the top of your reservation schedule and in the Square 1 Art reminder emails. Can’t find it? Contact your account manager by email (email link is in Coordinator's Corner), or click on Contact Us and fill out a form and we will get back with you soon.

Once you are logged into your Coordinator's Corner, look for the "Share Fundraiser" button located at the bottom of your Coordinator Menu. Click the button and enter in the recipients email address.

See our Pinterest at https://www.pinterest.com/square1art/ and videos are on our Square 1 Art YouTube channel https://www.youtube.com/c/Square1Art

The reports are located in your Coordinator's Corner under the menu title "Fundraiser Reports". Look for the Art Access Codes report that contains your students’ access codes and the Online Orders - Lollipop Report that provides a list of online orders.

Yes! Class folders of artwork are returned when the custom order packets are delivered to the school. Original art may arrive in a separate shipment, on a different date.

You are allowed to glue your own 8.5” x 8.5” square art to the art paper we have provided. It must be centered below the header line and attached securely. Paper cannot hang off the edges. We provide a separate sheet of art paper for each artwork. (For art created at home for uploading online by family, the art should be done in an 8.5 x 8.5 in square on their own paper if desired.)

This is recommended. Labels must include first & last name of artist, grade, teacher, and school name. Printed text should be at least 12-point font. Affix the label over the name area of the header section.

Two-dimensional mediums. (Bold classic markers, tempera paint, or paper collage). Refer to the Art Requirements located in your Coordinator's Handbook and Coordinator's Corner.

Many products require us to overlap edges and important details close to the edge may be partially or completely cropped off. Square 1 Art will process the artwork as submitted. Refer to Art Requirements and Signature Template documents. All important details should be at least 1 inch away from all edges. However, artists should color in backgrounds all the way to the edge.

Families love seeing their child’s first name on their artwork. History shows fundraisers are more successful when signatures are on the artwork. Go one step further and dd the year!

Young artists do not color in heavily and fully enough with crayons or colored pencils. Colored pencil and crayon quality varies and not all provide quality blending and color intensity when captured and printed. Lighter colors such as pale yellow or skin tones can look especially washed out when captured and printed when crayons or colored pencils are used. Markers and tempera or other intense paints. work well

Orders made will show in your Lollipop Report located under "Fundraiser Reports". It allows you to see your online orders in real-time. The colored pages of the report behind the main report are sorted by class/grade so you can reward buyers accordingly. This file can be exported to PDF or Excel.

Families may use our Art Code Search feature on our website to find their child's art. https://shop.square1art.com/Shop/artwork/Search

Yes! They may make their order online and their products will ship to their home address.

We accept Visa, Mastercard, and Discover online.

Each child's custom catalog provides our website address and a QR code that when scanned with a smartphone will go directly to their child's art online so they may shop for keepsakes. Or the customer can enter the unique Art Access Code provided on their catalog on our shop site to access the art. We also provide email templates that you can forward to families with instructions on how to order online. See your Coordinator's Corner for downloadable handouts and social marketing images.

Please refer any families that miss the deadline to order online at www.square1art.com/shop.

All products are not listed on the custom catalog. All products are viewable on our shopsite online.

Personalization is available on only some products. Personalization is free.

All orders are made online. No paper orders are accepted.

Square 1 Art is not responsible for misplaced signatures, words or important parts of the picture. No refunds or replacements are provided for artwork that does not comply with our art requirements.

Some variations should be expected. Color variances may occur due to varying product textures.

Hand washing is recommended. Bleach enhanced detergents and very hot water may cause fading. Cookie plates can be lightly used but do not use sharp utensils or cut on the image surface.

Contact your account manager; there is a link to email your account manager in Coordinator's Corner. We would be happy to look into your inquiry.

Since payment is made to Square 1 Art, sales tax is required. Square 1 Art is responsible for submitting those taxes to the state

Report any defects to Customer Care by filling out our Contact Us form online within 30 days of receipt. Coordinators or the customer should report the problem to Square 1 Art after the customer returns the defective or broken item for verification (or provide a photo). We provide a 100% product satisfaction guarantee. We will replace any mis-produced, missing or defective products.

Your profit check will be mailed out within about 2 weeks of the completion of your fundraiser order phase. It will be mailed by USPS to your school in a standard white business envelope to the attention of the Coordinator's name. Your profit statement will be available in Coordinator's Corner when we mail out your profit check. If you have questions about your profit check, contact your account manager (email link is in Coordinator's Corner).

Your school/organization benefits from orders made by the fundraiser deadline. Orders made after the fundraiser deadline are Retail Orders and do not provide profit, and are not a part of your fundraiser.